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Customer Success Stories

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Customer Success Stories


Cabot Microelectronic Corporation is the leading supplier of chemical mechanical planarization slurries for polishing various materials used in semiconductor manufacturing. Cabot needed a central repository for its numerous contracts. This case study shows how easily Ketera was able to provide this solution.

Con-way, a $4 billion company, is a leading provider of global supply chain solutions for a wide range of manufacturing, industrial, retail and government customers. This case examines their experiences of when they turned to Ketera to automate their procure-to-pay cycle, reduce maverick spend, and accommodate a wide range of suppliers.

Kennametal Inc. is a leading global supplier of tooling, engineered components and advanced materials for use in production processes. They turned to Ketera to gain visibility into their spending and to increase corporate compliance. This case study illustrates the results.

ServiceMaster is a $3.8 billion company that provides service to US residential and commercial customers. Some of their leading brands include: TruGreen, Terminix, Merry Maids, etc. Their challenge was to create consistent procurement processes, rationalize supplier base, and the ability to negotiate best pricing-eliminating maverick spending. This case study examines how they turned to Ketera for solutions to their many challenges.



We selected the Ketera eRFX tool because it is quick to implement, cost effective and drives efficiencies into the sourcing process.  Its portal design streamlines the communication, document traffic and analysis associated with conducting our RFPs.  The entire Ketera package has allowed us to run more events with fewer resources, leading to increased procurement efficiencies. Michael Feeney Vice President, Corporate Procurement for U.S. Bank prev next

We recognized an opportunity to enhance our purchasing process with state–of–the–art technology – without the up–front investment and ongoing resource commitment associated with the implementation of enterprise software. Mitch Plaat VP Contract Services for Con-way prev next

Ketera′s on demand solution is ahead of the competition – we will be able to implement the solution in weeks and we never have to worry about taking the system down to install upgrades or make changes. Steve Kenny Vice President Risk Management and General Services for Columbia Credit Union prev next

From the beginning, Ketera explained everything to us, both from the technical and sales side. They′ve accommodated our needs and have been very helpful and responsive. Michael Kapeles Senior Supply Manager for Cabot Microelectronics prev next

Not only does Ketera provide innovative solutions for spend management, they also offer high quality professional services that let you get the most from their solutions. Working with Ketera is like a breath of fresh air. Nick Walker Procurement Manager for BTP prev next

Ketera's new solution is really an amazing innovation that will revolutionize the purchasing industry. Dian Trosclair VP of Supply Chain Management for ServiceMaster prev next

Using Ketera, we've lowered our costs and improved our compliance with negotiated corporate contracts. By buying on contract, we typically see a ten percent reduction in cost. Jim Cebula Director of Global Purchasing for Kennametal prev next